HOME
PROPERTIES
CONTACT FOR LANDLORDS

Privacy Policy

Last Updated: 10/01/24

Plus Places, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, mobile applications, and other related services (collectively, the “Services”). It also explains your rights regarding the personal information we collect from you and how you can control its use.

By accessing or using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

2. Information We Collect

We collect various types of information in order to provide our Services. The information collected can include:

a) Personal Information You Provide to Us

We may collect personal information that you provide to us directly when you:

  • Register for an account
  • Fill out a form (e.g., sign-up forms, contact forms)
  • Engage with our Services, such as making purchases or inquiries
  • Subscribe to our SMS communications

This personal information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit card number, expiration date, billing address)
  • Profile information (e.g., username, password)

b) Automatically Collected Information

When you use our Services, we may automatically collect certain information about your device and how you interact with the Services. This includes:

  • IP address
  • Device identifiers (such as a device ID or advertising ID)
  • Browser type and settings
  • Operating system
  • Referring URLs (websites or search engines that referred you to our Services)
  • Pages you visited, the time spent on those pages, and other analytical data

c) Cookies and Tracking Technologies

We and our third-party partners may use cookies, web beacons, and similar tracking technologies to collect information about your usage of the Services. These technologies help us understand user behavior, track trends, and deliver personalized content and advertising. You can manage your cookie preferences via your browser settings or through tools provided by third-party services.

d) SMS-Specific Information

If you opt-in to receive SMS communications, we may collect:

  • Mobile phone number
  • Consent status (record of your opt-in and opt-out actions)
  • Message interaction data (e.g., replies, clicks on links within messages)

3. How We Use Your Information

We use the information we collect for the following purposes:

a) Providing and Improving the Services

  • To provide, personalize, and improve our Services.
  • To process your transactions and manage your account.
  • To maintain and improve the functionality, security, and usability of the website or app.
  • To provide customer support and respond to your inquiries.

b) Communication

  • Account and Transaction Updates: To send you information about your account, transactions, or changes to our policies.
  • Marketing and Promotional Communications: To send marketing and promotional communications via email and SMS with your explicit consent, where required by law.
  • SMS Communications: To send you SMS updates, alerts, and important notifications related to your account or our Services.
  • Notifications: To notify you of updates, offers, and other relevant information.

c) Legal Compliance

  • To comply with our legal obligations under applicable laws, regulations, and industry standards.
  • To enforce our Terms of Service and other legal agreements.

d) Research and Analytics

  • To analyze usage trends and improve our Services.
  • To gather insights for product development and user experience improvements.

4. Legal Basis for Processing Your Information

a) General Legal Basis

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Consent: Where required by law, we will ask for your consent to process your information for specific purposes.
  • Contractual Necessity: We process your data to fulfill our contractual obligations, such as providing you with the Services.
  • Legal Obligations: We may process your information to comply with legal obligations.
  • Legitimate Interests: We process your data for legitimate business interests, such as improving our Services or marketing our products, except where those interests are overridden by your rights and interests.

b) SMS Communications Legal Basis

For SMS communications, the legal basis includes:

  • Consent: By opting in to receive SMS messages, you provide explicit consent for us to send you recurring automated SMS communications. Consent is not a condition of purchase.
  • Withdrawal of Consent: You can withdraw your consent at any time by replying “STOP” to any of our SMS messages or by contacting us through the provided channels.

5. Sharing of Information

We may share your personal information with third parties only as described below:

a) Service Providers

We may share your information with third-party vendors, consultants, and service providers who perform tasks on our behalf, such as:

  • Payment processing
  • Data analysis
  • Hosting services
  • Marketing support
  • Customer support
  • SMS service providers (e.g., RingCentral)

SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances.

b) Legal Obligations

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations.
  • Protect and defend our rights or property.
  • Prevent fraud or protect the safety of the public or users.

c) Business Transfers

If Plus Places, Inc. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Services of any such changes in ownership or the use of your personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for any legal, accounting, or reporting obligations.

a) SMS Data Retention

Specifically for SMS communications:

  • Consent Records: We retain records of your SMS opt-in and opt-out actions as long as you are subscribed to our SMS services and for a reasonable period thereafter to ensure compliance with legal obligations.
  • Message Interaction Data: Interaction data with SMS messages is retained for analytics and service improvement purposes, subject to applicable data retention policies.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or loss. These measures include:

  • Encryption: Protecting data in transit and at rest.
  • Secure Servers: Utilizing industry-standard security practices for data storage.
  • Regular Security Assessments: Conducting periodic evaluations to identify and mitigate potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

a) Access and Correction

You have the right to access the personal information we hold about you and request corrections or updates to ensure its accuracy.

b) Deletion

You may request that we delete your personal information, subject to certain legal or contractual obligations.

c) Opt-out of Marketing Communications

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications or by contacting us directly.

d) Opt-in for SMS Communications

  • Subscription: You can opt-in to receive SMS communications by subscribing through our web forms, mobile applications, SMS/text messages, phone calls, in-person sign-ups, or email requests.
  • Withdrawal of Consent: You can withdraw your consent for SMS communications at any time by replying “STOP” to any of our SMS messages or by contacting us through the provided channels.

e) Data Portability

In certain circumstances, you may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

f) Restrict or Object to Processing

You may have the right to restrict or object to the processing of your personal information in certain circumstances.

g) Exercising Your Rights

To exercise your rights, please contact us at:

  • Email: Info@PlusPlaces.com

We will respond to your request within the legally required timeframe.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including countries that may not provide the same level of data protection as your home country. Where required, we will ensure appropriate safeguards are in place to protect your information, such as using standard contractual clauses approved by the European Commission.

10. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. SMS-Specific Privacy Information

To ensure compliance with SMS communication regulations, the following sections provide detailed information regarding our SMS practices.

a) Consent for SMS Communications

Obtaining Consent

We obtain your consent to send SMS communications through various channels, including but not limited to:

  • Website Sign-Up Forms:When you sign up for our Services via our website, you may be prompted to provide your mobile phone number. By entering your number and checking the consent box, you agree to receive SMS communications from Plus Places, Inc. These may include promotional offers, account updates, and important notifications. Consent is not a condition of purchase.
  • Mobile Applications:Through our mobile app, you can opt-in to receive SMS notifications by navigating to the settings menu and enabling SMS alerts. By doing so, you consent to receive SMS messages from Plus Places, Inc., which may include promotional content, service updates, and important account information.
  • SMS/Text Messages:You can subscribe to our SMS communications by texting the keyword “JOIN” to our short code [Insert Short Code]. By doing so, you provide explicit consent to receive recurring automated SMS messages from Plus Places, Inc. Messages may include promotional offers, account updates, and important notifications.
  • Phone Calls:When you provide your mobile phone number during a customer service call, you may be asked to consent to receive SMS messages from Plus Places, Inc. By verbally agreeing, you consent to receive promotional offers, account updates, and important notifications via SMS.
  • In-Person Sign-Ups:At our events or physical locations, you may be invited to sign up for SMS communications by providing your mobile number and consenting through a physical sign-up form. By doing so, you agree to receive SMS messages from Plus Places, Inc., including promotional offers and important updates.
  • Email Requests:If you respond to an email invitation to receive SMS communications, you provide explicit consent to receive recurring automated SMS messages from Plus Places, Inc. These messages may include promotional offers, service updates, and important account notifications.

Withdrawal of Consent

You can withdraw your consent to receive SMS messages at any time through the following methods:

  • Replying “STOP” to any SMS message.
  • Using the opt-out feature in our mobile application settings.
  • Contacting us directly via email at Info@PlusPlaces.com,

Once you opt out, you will no longer receive SMS communications from us. However, you may continue to receive non-marketing communications related to your account or our Services.

b) Message Frequency and Content

Frequency:

We strive to respect your time and only send you relevant messages. You can expect to receive approximately 2-4 SMS messages per month.

Content:

Our SMS messages may include:

  • Promotional Offers: Special discounts, sales, and exclusive deals.
  • Service Updates: Information about changes or updates to our Services.
  • Account Notifications: Important notifications regarding your account status or transactions.
  • Event Reminders: Reminders and updates for events you have signed up for.

c) Costs and Charges

Disclosure of Costs:

Standard message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.

d) Opt-Out Mechanism

Unsubscribing from SMS Communications:

You can unsubscribe from SMS messages at any time by:

  • Replying “STOP” to any of our SMS messages.
  • Changing your preferences in our mobile application settings.
  • Contacting us directly via email at Info@PlusPlaces.com, phone at [Insert Phone Number], or mailing address at [Insert Physical Address].

Once you opt out, you will no longer receive SMS communications from us. Please allow up to 1-2 days for your opt-out request to be processed.

e) Confirmation Messages

Subscription Confirmation:

After subscribing, you will receive a confirmation message to verify your subscription. This ensures that you have opted in to receive SMS communications from us.